Smart and static lists
Lists are reusable audiences: smart lists that refresh themselves from a rule, or static snapshots you curate by hand.
2 min read
Smart lists: a rule that refreshes itself
Static lists: a snapshot you control
Create a list
Open Lists and click + Name the list something your teammates will recognize in a dropdown. Pick Smart or Static Ask: should this group maintain itself? If yes, choose Smart; if it should stay frozen, choose Static. Choose People or Households A list targets one or the other. Pick what you are grouping. Build the rule Compose conditions in the query builder: match all or any, with nested groups. The live preview does the math in public: “Matches 1,284 people right now”, with a note reminding you whether that count will keep moving (Smart) or freeze on save (Static). Create it The button carries the scale it will act on: “Create smart list (1,284 now)” or “Create static list (snapshot 1,284)”.
Read the Lists table
List: the name is a door. Click it to open People or Households with that list applied as a removable filter chip. Type: a Smart or Static chip. Of: People or Households. Definition: the rule written as a plain sentence. Members: how many records are in the list right now. Last used in: the most recent newsletter, form, or turf that used this list. Updated: when the list last changed.
Try this on sample data.
Every feature in the docs is live in the free demo workspace — no card, nothing to lose.
Start free